Blog
Check out our recent blogs below or browse by category on the right.
Why You Should Stop Hiring for Culture Fit
It doesn’t take long to find articles that share why you should hire for culture fit. You might be employed by or have worked for companies that stressed how crucial this is. In fact, it’s gotten to where “hire for culture fit” is something that “everybody knows,”...
Associate Contracts for Corporate Consolidators
As the presence of corporate consolidators in the veterinary field increases, it has become even more important to understand what to look for when negotiating an associate contract with a corporate practice. Generally speaking, corporations can have a significant...
Social Media: Which Platform Works Best for You?
In the technology age, there is a plethora of social media options. Many businesses have an account with each of the various outlets, but do you really need all of them? When does posting become too much for your business and correspondingly annoying to your clients? ...
Employment Contracts To Reel In Associate Specialists
Turnover among veterinary specialist associates is caused principally by the failure of practice owners and employees to properly articulate their respective expectations and negotiate and document the employment relationship. Time and effort invested up front will...
Four Benefits New Employees Want Today
In today’s times, employers are finding that they need to make their workplaces as appealing as possible to recruit and retain employees. In the past, it may have worked reasonably well for a company to advertise for employees, interview candidates, select the best...
Understanding your Worth and Using it to Earn More Salary
Experts today often discuss the importance of being empowered, and feeling that way can be a key part of living a full and healthy life. But, take a second look at that phrase—being empowered—and you’ll see that it actually refers to a passive process, of other people...
Issues to Negotiate in Contracts Seen in Practice
When you’re offered a job at a veterinary practice, it’s important to get as much information as possible about the specifics. You’ll typically be offered a certain wage, often along with benefits such as health insurance, retirement benefits, vacation time and the...
Delivering Great During-Visit Service
Here’s a simple, straightforward and universally true statement that will set the context for this entire article: You’ll retain more clients if you treat them well. This includes treating them well while they’re at your practice for an appointment. One of the most...
Legal Risk Management in Responding to Negative Online Reviews
Most people today have social media accounts that they use to keep in touch with friends, to read the news, to scroll through pages of cute animal pictures and more. We also use online resources to make everyday decisions, including choosing doctors, restaurants and...
Six Elements of Successful Telephone Etiquette in Veterinary Practices
People like to feel as though they’re worth your time and attention. It’s only human nature, right? When clients or potential clients call your veterinary office, they want to hang up feeling as though their cats and dogs are important to you. Here are six strategies...
Auditing Your Company’s Mission Statement
Although no two mission statements are alike (nor should they be), it’s important to regularly audit yours—perhaps when you do your annual policy review, overall—to determine whether or not the statement is still relevant and actually being put into practice. Here is...
Rules of Engagement: The Leading Role of Women
To be successful in the workforce today, and throughout your life, you must successfully engage with people from the beginning to the end of each day. Often, it’s with people whose viewpoints don’t always match your own. And when viewpoints don’t match but you need to...
