Thank goodness I went to hear Charlotte Lacroix speak. I called Veterinary Business Advisors a month later and my course for the next 3 years was laid out. With progress in hand, VBA presented my practice to 7 quality buyers. Of those 7, we received three offers. VBA again refined the presentation and 90 days after signing the letter of intent I was no longer a practice owner. VBA went over every paragraph of every contract with me personally. The transition has been a very exciting time and I will retire on time thanks to the VBA team. I only wish I had met them sooner!

Britt Schaffeld

Kellie spoke to our Well Managed Practice Group on very short notice. She gave us some very valuable info and I’m so grateful!

Christen Skaer

Whether you need advice about how best to manage your hospital or about negotiating a contract there is no one who is more experienced and knowledgeable than Dr. Lacroix and her team. I have always been extremely impressed and happy with the work her team produces.

Mark Cofone

We have worked with Charlotte and her VBA team on several occasions over the years. They have always been very knowledgeable and responsive to our needs. We have had nothing but great service and look forward to working with them again in the future. 

William Armbruster

Great responsive and knowledgeable team. They did a review of our employee handbook. It was timely and thorough. They made appropriate recommendations and even provided us supporting forms and documentation. I would highly recommend VBA.

Jessica Molina

Thank you to the VBA team for doing such an amazing job with the transition of our practice. We are so thankful that we had you in our court. Every penny spent with VBA was well worth the investment, knowing that they were looking out for our best interests and educating us along the journey. I can’t thank them enough or stop singing their praises.

Dean Tyson

My husband Mike and I were looking for options to sell our veterinary practice, which had been in the family for 73 years and had grown to 17+ veterinarians. We chose DR. Lacroix after we both had seen her speak at separate conferences we attended and liked that she was well-informed as well as straightforward. In working with Dr. Lacroix and her team, this proved to be more than true. Dr. Lacroix walked us through a though process to make sure we were ready to put our practice up for sale. We were on the same page and had discussed the issues and checked the boxes to her questions. Dr. Lacroix and her team put our practice out for bids and fielded all offers and responses after consulting Mike and I. She and Kara’s responses to our questions were not only answered the same day but usually in less than an hour. Mike and I would often consult each other and comment that we were so glad that we chose VBA to help us through the many steps in the process.

After selecting a buyer, they were our advocates every step of the way, even after the sale. Through the whole process, selecting Dr. Lacroix and VBA was the best decision we made. We could not have negotiated the complexities without their experience and expertise. Dr. Lacroix and Kara are amazing and their fees were more than reasonable for the value we gained from the excellent representation. Thank you VBA!

Kathy Dobesh

I consider myself very fortunate to have found your team to lead me to the sale of my practice. VBA’s system worked as smoothly as a well-oiled machine. From start to finish their team and methods made it easy to supply me with all the necessary documents in a timely fashion. From a certified procrastinator, that is quite a feat! Yet, I rarely felt pressured or overwhelmed. Their gentle nudges were always just what I need to keep me on track. They knew the veterinary community and were well-informed on the specifics of a veterinary practice sale. 

My first meeting with VBA set the tone for expectations and everything was clearly explained to me. They understood and gave me time to voice my emotions regarding selling something that was more than just a trade for cash. They continued to treat me with kindness, as well as an intelligent partner, yet explained things to me in a manner that was illuminating for someone who has little knowledge of the legal maneuverings that must be part of a practice sale. I always felt well-informed, and confident that any questions I had would be welcomed and answered completely.

I am certain that VBA’s team efficiency, skill, and knowledge, made the practice sale as easy as possible, yet their caring attitude is what really sets them apart. I felt valued as a person as well as a member of the sale team. They supported my choices, guarded me against the unknown, and encouraged me every step of the way. I will strongly recommend Dr. Lacroix’s team to anyone in the veterinary community who is in need of legal assistance. 

Ann Ascher

The information that VBA can provide via phone conferences, webinars, and consultations has been a tremendous game-changer for our practice. We don’t have corporate resources to depend upon and Kellie has helped with so many checklist items that we need for HR compliance, contracts, and questions about different scenarios, etc.

Trishia Hadley

Dr. Lacroix was a great speaker and so easy to engage with. She is warm and personable yet top notch in her area of expertise and very professional. She gave real life examples to relate the information. She tailors the conversation to meet the needs of the group. She was capable of answering what seemed like any questions with great depth and knowledge. 8 hours of lecture flew by…I would highly recommend her!

Cindy Sandefer

Charlotte and the professionals at Veterinary Business Advisors are knowledgeable, thorough, and efficient. I really felt like I was their only client each time I have used their services. I have purchased a veterinary practice and I have set up a contract with one of my employees with the guidance Charlotte and her team. I am admittedly very naïve with regard to legal issues, but I always felt comfortable with the advice I received. In addition, Charlotte and her team led me through each process and answered all my questions patiently. I am thoroughly happy with their services and fees and would highly recommend them if you are a veterinary professional in need of legal advice. 

Stacey Pedersen

I turned to VBA when I was having doctor disputes over contracts. I will never do a contract without them again! Dr. Lacroix not only explains contract terms clearly, but does it in such a way that I can then turn around and explain the contract clearly to my doctors. Since working with VBA, I haven’t had any issues and I feel very comfortable that if any problems arise, I will be in good hands.

Marina Siegert

I enjoyed working with the staff at VBA. They were able to answer all of my questions and help negotiate looking out for my best interests. I would highly recommend them to my veterinary colleagues! Rae Schulte

I worked with VBA while considering a contract for employment. Not only did they go over everything I was concerned about, they also made sure I understood every paragraph of my contract. After the consultation, a follow up email was sent, with tips for contract negotiation and negotiating with confidence. My first contract negotiations were successful due in part to their work and commitment to excellence. Shawn Messonnier DVM

Past Supporting Member, Oncology Association of Naturopathic Physicians Author, the award-winning The Natural Health Bible for Dogs & Cats, The Natural Vet's Guide to Preventing and Treating Cancer in Dogs, and Breast Choices for the Best Chances: Your Breasts, Your Life, and How YOU Can Win The Battle!

I sold my veterinary hospital last year and Charlotte and her team represented me on the buy/sell agreement. The team is detail oriented, and will fight for you at every level to make sure you get the best possible deal available. The staff is very personable, Charlotte was awesome, answered all of my questions and I felt that they had a personal stake in my success in this transaction. At the time I thought we were spending a lot of money on legal representation, but a year later, it has been worth every penny! Terry Clekis

I have worked with Kellie Olah at VBA on a number of business related issues which I needed expert advice or guidance on. Each an every time I’ve been provided with professionalism, immediate responses and overall great work. I don’t think I could have done with without VBA, but especially Kellie, she is fantastic! Harmony Clark

Hospital Manager

Dr. Lacroix is my go-to attorney for all things concerning veterinary business. I have used her to create associate contracts, employee handbooks and for general legal advice. When I know she is speaking at a conference I am sure to attend her sessions. She is knowledgeable, direct and always very helpful. Jill Renfrew

Practice Manager

I believe I have intelligently and diligently composed the framework of a successful business with the aid of VBA. The greatest value VBA provides me is peace of mind and assurance that I have support when needed. Dr. Michael Fugaro

Owner, Mountain Pointe Equine Veterinary Services

Dr. Lacroix and her business advisors are truly spectacular. They listen to all the details of the practice owner and devise a plan to help the practice become more profitable and better managed. I would advise their services to all veterinary practice owners and/or associates. Dr. Rich

When faced with social media attacks from a disgruntled former employee VBA was so helpful at walking me through my options, formulating a plan and keeping me from freaking out! Kellie Olah was professional, personable and really understood my problem. She went above and beyond to help me resolve this issue. Hospital Owner

Dr. LaCroix exceeded our expectations. She was extremely knowledgeable and addressed issues we were not even aware of. We were extremely fortunate to work with someone who was professional and gave immediate attention to our concerns. Dr. LaCroix definitely has earned her national reputation and our respect. Gene Witiak, VMD

Dr. Charlotte Lacroix provided very thorough and knowledgeable expertise to help us navigate the intricacies of a family partnership. Her work is very detail oriented and professional. We would highly recommend that anyone pursuing a partnership should enlist the help of Dr. Lacroix and VBA. Dan Whitney

Practice Owner

The services of Dr. Lacroix and her staff were invaluable while recently negotiating a potential new position and reviewing the employment contract. Her expertise of the idiosyncrasies of the law pertaining to our negotiations and unique business model was crucial both for myself and for my prospective employer and saved us both from potential legal headaches. She is very detail-oriented essential, because the devil is in the detail when it comes to contract law and negotiating! She insisted that rather than making any assumptions, everything be clear between both parties. More than this, she served as my coach and cheerleader during a tough career/life transition. Her unique repertoire of skills and knowledge is unmatched and her support was critical. Thank you! Veterinarian

New Jersey

We’ve worked with VBA for a number of years and are always impressed by their commitment to being at the forefront of the industry, ensuring that they provide us with forward-thinking guidance. Adam Furlong

We have been using VBA and Dr. Lacroix for years. Dr. Lacroix and staff have helped us writing our employee manual, and helped with HR issues. They have written and negotiated doctors contracts. She and her company have been invaluable in all aspects of our business. When we decided to sell the practice they again were invaluable. Dr Lacroix helped steer us in the direction to maximize the outcome of the sale and helped us completely during the sale with paperwork and legality everything. It would have been an insurmountable task without Dr Lacroix and VBA. We cannot recommend Dr.Lacroix and VBA highly enough. Margaret Bailey

Practice Owner

I would highly recommend VBA and Dr. LaCroix. She has been providing exemplary legal services to my hospital for over 15 years. She is extremely knowledgeable and patient and was an integral member of my team when I sold my business. I started to use her services based on recommendation and would recommend her to any veterinarian whether you need contract law, help with practice policies or a lawyer to help you with the sale of your practice. Professional, passionate, knowledgeable and a person I would consider my friend. Glenn Kalick

Practice Owner

For twenty years, Dr. LaCroix has been an essential part of our team. Without exception she has provided sound advice and leadership on matters affecting veterinary medicine. Her team responds promptly and decisively and has supported us with corporate affairs(including multiple shareholders), HR guidance, and strategic planning, from business expansion to practice sale and succession preparation.

Charlotte’s unique experiences and knowledge have given her an unmatched perspective on veterinary issues that is uncommonly good. She has “had my back”, and I am both grateful and fortunate because of it. Dean Newton

Practice Owner

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