Blog
Check out our recent blogs below or browse by category on the right.
Increasing Employee Motivation
One of the greatest challenges involved in operating a successful veterinary practice is keeping staff motivated. It takes more than a paycheck, and instead requires motivated leaders and a hospital that provides training, rewards, and career development opportunities...
Telemedicine: From Your Exam Room to Their Living Room
It is the year 2025. You are sitting in your office and your certified veterinary technician (CVT) has just video conferenced you from the living room of a longtime client of yours. The patient in question is Willow, a 7-month-old female spayed Mastiff with an area of...
Drug Testing in Veterinary Practice
Drug and alcohol abuse is a serious problem in workplaces across the United States, including in some veterinary practices, with significant financial implications. According to the National Drug-Free Workplace Alliance, U.S. Department of Labor statistics indicate...
Becoming an Assertive Leader
Being an assertive leader is not just about making yourself more assertive but also helping to facilitate an atmosphere of teamwork and assertiveness in your practice. If by giving your technicians, receptionists and other support staff ownership in the clinic’s goals they are able to point things out that could help achieve those goals or keep you on track, you are doing a good job. Even small changes can make a world of difference.
Talent Acquisition Finding and Retaining the Right Person for Your Practice
It has been said many times that employees are our most valuable assets. Without a well-trained, highly motivated staff, it will be difficult for any Practice to achieve its strategic vision and performance goals. Since every Practice will need to hire additional...
Pregnancy in the Veterinary Workplace: Safety Concerns
How should pregnancy in the veterinary workplace be handled? First and foremost, the practice's employee manual should include a written policy requiring all employees to inform the practice owner and/or office/safety manager as soon as they become aware that they are...
Performance Management A Program, Not Just A Form
The overall objective of any Performance Management Program (“PMP”) is to ensure a Practice and all of its subsystems (processes, departments, teams, employees, etc.) are working together in an optimum fashion to support achievement of the overall strategic and...
Writing a Job Description, Not Operating Instructions (Why do I need them?)
Drafting job descriptions requires time, effort and creativity. The focus needs to be on what the job requirements are to support your Practice’s current needs and long-term objectives. Without a job description, it is not possible for an individual to properly commit...
Partnerships: What to Consider Before Getting Hitched
Co-ownership issues arise when a veterinarian becomes partners with other owners, or when two or more associates join to buy a veterinary practice. Becoming a co-owner of a veterinary practice is like getting married. It’s important to agree on the principal terms...
Non-Compete, Non-Solicitation, and Non-Disclosure: What are they and do we need them?
Congratulations! You have a thriving practice and have hired your first associate veterinarian who will not only share the workload but help build up your caseload and the practice’s goodwill. This hopefully will translate into more free time and higher profits!! Your...
Malpractice Risks… Where are they?
In the law of professional negligence, the standard of care is the benchmark by which others assess a veterinarian’s competence. To be within the standard of care, veterinarians must perform their duties with an average degree of skill, care and diligence exercised by...
Veterinary Employment Contract Legal Issues
High turnover among veterinary associates is caused principally by the failure of practice owners and employees to properly articulate their respective expectations and negotiate and document the employment relationship. Time and effort invested up front will help...
