Blog
Check out our recent blogs below or browse by category on the right.
Early Years of Your Practice: What to Consider
The best way to create the future you want is to set goals and then plan appropriately for them. Roadmaps are essential to your career plan! Here are key issues to consider and address during the early years of your practice. Strategic Planning Your days are likely to...
Communication Breakdown, Now What?
The article “How to Recover after a Communication Breakdown” by Charlie Powell shares how to respond when a communication breakdown occurs. This includes how to determine what went wrong; how to rebuild after a breakdown; and how to prevent breakdowns in the future....
Choosing Your Veterinary Software Package
Veterinary practices often have thousands of patient medical records to maintain and update, which can be challenging. They also need to schedule patients and employees, track inventory, access radiology images and much more. Fortunately, there are numerous software...
Organizational Charts – a Key to Successful Growth
All Practices have an organizational structure in place, though most of them are informal and not documented. Having a written, formal organizational chart can play a major role in the development of your staff and the successful growth of your Practice. It can serve...
Pharmaceutical-Related Dangers for Equines
By Charlotte Lacroix DVM, JD Veterinary Business Advisors, Inc. As a horse owner and/or trainer, you know the expenses involved in the upkeep of equine animals, not the least of which is medical care. It’s only natural to brainstorm about ways to cut costs and you may...
VBA’s Reading List
At VBA we believe professional development is important. In order to help you in your own professional development, here are a list of books we recommend. Emotional Development and IQ The 7 Habits of Highly Effective People– Stephen R. Covey, Simon & Schuster, NY...
Increasing Employee Motivation
One of the greatest challenges involved in operating a successful veterinary practice is keeping staff motivated. It takes more than a paycheck, and instead requires motivated leaders and a hospital that provides training, rewards, and career development opportunities...
Telemedicine: From Your Exam Room to Their Living Room
It is the year 2025. You are sitting in your office and your certified veterinary technician (CVT) has just video conferenced you from the living room of a longtime client of yours. The patient in question is Willow, a 7-month-old female spayed Mastiff with an area of...
Drug Testing in Veterinary Practice
Drug and alcohol abuse is a serious problem in workplaces across the United States, including in some veterinary practices, with significant financial implications. According to the National Drug-Free Workplace Alliance, U.S. Department of Labor statistics indicate...
Becoming an Assertive Leader
Being an assertive leader is not just about making yourself more assertive but also helping to facilitate an atmosphere of teamwork and assertiveness in your practice. If by giving your technicians, receptionists and other support staff ownership in the clinic’s goals they are able to point things out that could help achieve those goals or keep you on track, you are doing a good job. Even small changes can make a world of difference.
Talent Acquisition Finding and Retaining the Right Person for Your Practice
It has been said many times that employees are our most valuable assets. Without a well-trained, highly motivated staff, it will be difficult for any Practice to achieve its strategic vision and performance goals. Since every Practice will need to hire additional...
Pregnancy in the Veterinary Workplace: Safety Concerns
How should pregnancy in the veterinary workplace be handled? First and foremost, the practice's employee manual should include a written policy requiring all employees to inform the practice owner and/or office/safety manager as soon as they become aware that they are...
