Blog
Check out our recent blogs below or browse by category on the right.
Employee Guidelines for Social Media Usage
As of October 2015, says Pew Research Center, 76% of adults in the United States who have access to the Internet use Facebook – and, with the abundance of smartphones, people are connected to the Internet with just a finger tap. This trend is unlikely to decrease –...
Manager’s Role in Veterinary Ethics
Stories involving ethical decisions can frequently be found in the news, usually because someone’s ethics have been found wanting. And, although some people either intentionally make unethical choices and/or don’t spend enough time determining the appropriate...
2017 Calendar for Human Resources Related Events
2017 – Is it really here in just the blink of an eye? We have updated our calendar with additional events that you should be addressing in 2017 regarding Human Resources related activities. Please take the time to at least scan the list and pencil in on your...
Competing With Corporate Consolidation
The landscape of veterinary practice is definitely changing, with corporate buyers investing heavily – and this isn’t a brand new trend. In fact, DVM 360 offers up these examples from 2007: Summit Partners, a private equity and venture capital firm, invested $128...
8 Leadership Strategies from Monday Morning Leadership
It’s hard to dispute that strong leadership is important, so how can this readiness gap be filled in? Here are eight strategies from Monday Morning Leadership by David Cottrell. Drivers and Passengers Are you a driver – or are you a passenger? Drivers must keep their...
Disaster-Management for Private Practice, Part II
The Components of a Disaster Plan A Small Business Administration study determined that almost 60% of small businesses impacted by a disaster would close, the majority of which would simply never re-open after the initial event10. Such numbers speak volumes to the...
Recordkeeping: Employee Personnel Files and Records ©
Veterinary Business Advisors, Inc. www.veterinarybusinessadvisors.com The legal requirements for employer recordkeeping and the retention of employee files are not as straightforward as your average business owner would hope. In fact, sorting through the complex and...
Driving Excellence in Your Practice
We’ve all heard it - strategic planning is a must for businesses to excel and move forward. In order to determine where the practice is going, you need to know exactly where it stands, then determine where you want to go and how to get there. Strategic...
Fraud/Theft in Veterinary Practices: Are YOU Vulnerable?
Susan ran a busy practice and she worked hard throughout the week. Yet, it never seemed as though her financial statements showed the profits she expected to earn. She experimented with different fee structures, carefully examined each expense and began buying...
A Wildlife Policy Within a Clinical Setting Implementing the DOs and DON’Ts of Wildlife Handling and Treatment
As veterinarians, we are trained to treat a variety of species throughout our four years of advanced schooling. The types of animals that we may treat on a day-to-day basis can include but is not limited to: dogs, cats, horses, cows, pigs, sheep, guinea pigs,...
Bad Customer Service. How Does That Make You Feel? Understanding The Psychology Behind Customer Service
Louise S. Dunn Snowgoose Veterinary Management Consulting 1955 Indian Wells Trails Pfafftown, NC 27404 336-945-0208 snogoose@infionline.net www.snowgoosevet.com DESCRIPTION: You dash down to the local fast food establishment to go through the drive through to grab a...
The Complete Client Experience
Louise S. Dunn Snowgoose Veterinary Management Consulting 1955 Indian Wells Trails Pfafftown, NC 27404 336-945-0208 snogoose@infionline.net www.snowgoosevet.com DESCRIPTION:We have all said it, "getting the most bang for the buck" when talking about something we are...
