Embracing Reality-Based Leadership: A Blueprint for Success

Kellie G. Olah, SPHR, CVPM As the workplace continues to quickly evolve and grow in complexity, veterinary managers may struggle to find the right leadership style for the practice—and, if that statement resonates, then here’s a look at one philosophy that many...

Mentorship Programs for Support Staff

HR Problem: The industry is losing support staff because of a lack of career paths for staff members. How can your practice create a mentorship program to keep support staff for the long term. Samantha Berg & Kellie Olah, SPHR, CVPM, SHRM-SCP Imagine that you are...

Artificial Intelligence in Veterinary Medicine

Charlotte Lacroix, DVM, JD Veterinary Business Advisors, Inc. Introduction “AI” refers to the ability of computer systems to perform tasks that normally require human intelligence, and these systems are often hugely complex and powerful with the ability to process...

Urgent Care Centers

Charlotte Lacroix, DVM, JD Veterinary Business Advisors, Inc. Introduction Imagine that you take your dog to the park after your daytime job, and a dog fight leaves the participants bloodied and limping. Your GP veterinarian cannot see your dog until late afternoon...