Dealing With Client Complaints and Avoiding Malpractice

TAKE HOME MESSAGE: Dealing with client complaints promptly is imperative, and some errors do not escape the scrutiny of the law. Be on top of those errors to protect your practice and license. INTRODUCTION: In the law of professional negligence, the standard of care...

The VCPR and Telemedicine

Introduction Today’s consumers, especially those from—or younger than­—the Millennial generation, want the convenience of fast, easily accessible information and they have the same high expectations when it comes to the delivery of health care. Telemedicine is an...

Telemedicine: From Your Exam Room to Their Living Room

It is the year 2025. You are sitting in your office and your certified veterinary technician (CVT) has just video conferenced you from the living room of a longtime client of yours. The patient in question is Willow, a 7-month-old female spayed Mastiff with an area of...