Dealing With Client Complaints and Avoiding Malpractice

TAKE HOME MESSAGE: Dealing with client complaints promptly is imperative, and some errors do not escape the scrutiny of the law. Be on top of those errors to protect your practice and license. INTRODUCTION: In the law of professional negligence, the standard of care...

Artificial Intelligence in Veterinary Medicine

Charlotte Lacroix, DVM, JD Veterinary Business Advisors, Inc. Introduction “AI” refers to the ability of computer systems to perform tasks that normally require human intelligence, and these systems are often hugely complex and powerful with the ability to process...

Social Media: Which Platform Works Best for You?

In the technology age, there is a plethora of social media options. Many businesses have an account with each of the various outlets, but do you really need all of them? When does posting become too much for your business and correspondingly annoying to your clients? ...