Welcome, Generation Z

Originally Published in Today’s Veterinary Business October 2019 Millennials are often in the news—and they have been for quite some time now–with countless articles discussing their impact in the workforce. But what about Generation Z? This is the group...

Low-cost Fixes to Prevent OSHA Violations

Does the phrase OSHA violations cause you to shudder in fright? OSHA, the Occupational Safety and Health Administration, should not be a scary monster – it exists to ensure you and your employees stay safe in the workplace. Slay the monster with some of these low-cost...

Why You Should Stop Hiring for Culture Fit

It doesn’t take long to find articles that share why you should hire for culture fit. You might be employed by or have worked for companies that stressed how crucial this is. In fact, it’s gotten to where “hire for culture fit” is something that “everybody knows,”...

Social Media: Which Platform Works Best for You?

In the technology age, there is a plethora of social media options. Many businesses have an account with each of the various outlets, but do you really need all of them? When does posting become too much for your business and correspondingly annoying to your clients? ...

Delivering Great During-Visit Service

Here’s a simple, straightforward and universally true statement that will set the context for this entire article: You’ll retain more clients if you treat them well. This includes treating them well while they’re at your practice for an appointment. One of the most...

Legal Risk Management in Responding to Negative Online Reviews

Most people today have social media accounts that they use to keep in touch with friends, to read the news, to scroll through pages of cute animal pictures and more. We also use online resources to make everyday decisions, including choosing doctors, restaurants and...
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