Practice Start-Up: What Are the Secret Ingredients?

Charlotte Lacroix DVM, JD The best way to create the future you want is to set goals and then plan appropriately for them. Roadmaps are essential to your career plan! Here are key issues to consider and address during the early years of your practice. STRATEGIC...

Dealing With Client Complaints and Avoiding Malpractice

TAKE HOME MESSAGE: Dealing with client complaints promptly is imperative, and some errors do not escape the scrutiny of the law. Be on top of those errors to protect your practice and license. INTRODUCTION: In the law of professional negligence, the standard of care...

Terminating an Employee After Medical Leave: When Is it Appropriate?

Kellie G. Olah, SPHR, CVPM, SHRM-SCP As a practice owner or manager, it’s probably been engrained in you that you can’t terminate someone’s employment after they take medical leave. The reality, though, is more nuanced with judges backing up the firings under certain...

Urgent Care Centers

Charlotte Lacroix, DVM, JD Veterinary Business Advisors, Inc. Introduction Imagine that you take your dog to the park after your daytime job, and a dog fight leaves the participants bloodied and limping. Your GP veterinarian cannot see your dog until late afternoon...

How to Purchase a Small Animal Veterinary Practice

Introduction When a recent graduate from veterinary school decides to purchase a veterinary hospital, plenty of steps must take place for that to happen. This may seem like a daunting task, so it is important to take things in a logical order. The following paper will...

Helpful Tools for Business Ownership: A Veterinary Perspective

Introduction In today’s dynamic and competitive business environment, the importance of business tools and effective planning cannot be overstated, especially in veterinary practices. Veterinary businesses, whether small clinics or large hospitals, rely upon a...