Dealing With Client Complaints and Avoiding Malpractice

TAKE HOME MESSAGE: Dealing with client complaints promptly is imperative, and some errors do not escape the scrutiny of the law. Be on top of those errors to protect your practice and license. INTRODUCTION: In the law of professional negligence, the standard of care...

How Practice Managers Can Keep Up with Changing Employment Laws

How Practice Managers Can Keep Up with Changing Employment Laws By: Kellie Olah, SPHR, SHRM-CP Although it has always been challenging for many small business owners to keep up with evolving employment-related legislation, COVID-19 has made this situation even more...