Blog
Check out our recent blogs below or browse by category on the right.
Protecting Your Leaders from Middle Management Burnout
Kellie Olah, SPHR, CVPM, SHRM-SCP Being in middle management can come with plenty of challenges—whether you’re a veterinary practice manager, office manager, technician lead, or client service lead. These professionals manage one or more employees but are not part of...
Mentorship Programs for Support Staff
HR Problem: The industry is losing support staff because of a lack of career paths for staff members. How can your practice create a mentorship program to keep support staff for the long term. Samantha Berg & Kellie Olah, SPHR, CVPM, SHRM-SCP Imagine that you are...
Establishing Expectations For Performance Improvement And Accountability
Charlotte Lacroix DVM, JD Veterinary Business Advisors, Inc., Are all of your employees perfect in every way? Do they always do their best while following all of your work rules, protocols and policies? Do you count your blessings every day for the opportunity to...
Artificial Intelligence in Veterinary Medicine
Charlotte Lacroix, DVM, JD Veterinary Business Advisors, Inc. Introduction “AI” refers to the ability of computer systems to perform tasks that normally require human intelligence, and these systems are often hugely complex and powerful with the ability to process...
Urgent Care Centers
Charlotte Lacroix, DVM, JD Veterinary Business Advisors, Inc. Introduction Imagine that you take your dog to the park after your daytime job, and a dog fight leaves the participants bloodied and limping. Your GP veterinarian cannot see your dog until late afternoon...
Equity as Incentives to Corporate Veterinarians
The current climate of the veterinary industry consists of a high demand for veterinarians with a disproportionate number of veterinarians in the job market. Both private practices and corporations are competing to attract and maintain veterinarians at their...
How to Purchase a Small Animal Veterinary Practice
Introduction When a recent graduate from veterinary school decides to purchase a veterinary hospital, plenty of steps must take place for that to happen. This may seem like a daunting task, so it is important to take things in a logical order. The following paper will...
Helpful Tools for Business Ownership: A Veterinary Perspective
Introduction In today’s dynamic and competitive business environment, the importance of business tools and effective planning cannot be overstated, especially in veterinary practices. Veterinary businesses, whether small clinics or large hospitals, rely upon a...
FTC Bans Most Noncompete Clauses but Legal Pushback Already Exists
Noncomplete clauses in workplace employment contracts, as the name implies, are designed to prevent workers who leave that place of employment from competing against them in the marketplace, usually for a specified amount of time. A clause might, for example, ban the...
Licensed Veterinary Technicians: Undercompensated & Underpaid, Yet Absolutely Critical
Abstract Veterinary hospitals nationwide have been struggling for years to maintain adequate support staff (more specifically, credentialed veterinary technicians) due to extremely high turnover rates. This is a multifactorial problem that includes low wages,...
Implementing Veterinary Telemedicine
Abstract In face of COVID-19 outbreak, there is a rapidly increasing demand for digital transformation to bridge that gap on social distancing. In both human and animal health care, telehealth has become a gold-standard solution to optimize delivery of medical care to...
Operational Excellence in Veterinary Medicine
Abstract Operational excellence as a concept has been around for several decades and has changed the foundation of the business industry. Many industries have been using operational excellence to improve efficiency, decrease costs, and produce products of higher...








