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Issues to Negotiate in Contracts Seen in Practice
When you’re offered a job at a veterinary practice, it’s important to get as much information as possible about the specifics. You’ll typically be offered a certain wage, often along with benefits such as health insurance, retirement benefits, vacation time and the...
read moreDelivering Great During-Visit Service
Here’s a simple, straightforward and universally true statement that will set the context for this entire article: You’ll retain more clients if you treat them well. This includes treating them well while they’re at your practice for an appointment. One of the most...
read moreLegal Risk Management in Responding to Negative Online Reviews
Most people today have social media accounts that they use to keep in touch with friends, to read the news, to scroll through pages of cute animal pictures and more. We also use online resources to make everyday decisions, including choosing doctors, restaurants and...
read moreSix Elements of Successful Telephone Etiquette in Veterinary Practices
People like to feel as though they’re worth your time and attention. It’s only human nature, right? When clients or potential clients call your veterinary office, they want to hang up feeling as though their cats and dogs are important to you. Here are six strategies...
read moreAuditing Your Company’s Mission Statement
Although no two mission statements are alike (nor should they be), it’s important to regularly audit yours—perhaps when you do your annual policy review, overall—to determine whether or not the statement is still relevant and actually being put into practice. Here is...
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Address | 1 Washington Drive, Whitehouse Station, NJ 08889
Phone | 908-823-4607
Email | info@veterinarybusinessadvisors.com