Fact and Fiction: the Millennial Generation

“I see no hope for the future of our people if they are dependent on the frivolous youth of today, for certainly all youth are reckless beyond words. When I was a boy, we were taught to be discrete and respectful of elders, but the present youth are exceedingly wise...

Responding to Client Complaints

Client complaints: all practices get them, although some more than others. Some complaints have a factual basis while others arise largely from emotion. Some complaints are large in scope, while many of them are relatively small. Despite the reasons why a client...
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