You Hired Them… Now What?

Employee onboarding, also known as new-employee orientation or assimilation, is the process by which a practice acclimatizes its new employees.  It is one of the keys for building employee loyalty and engagement, fostering a stronger team, and helping new employees...

Emotional Intelligence: From Surviving to Thriving

Every veterinarian can tell you a story about an intelligent, hard working and competent doctor whose practice failed to achieve growth. On the flip side, they can also tell you stories of highly successful veterinarians with merely average technical competency and...

Dealing With Problem Employees

Are all of your employees perfect in every way?  Do they always do their best while following all of your work rules, protocols and policies?  Do you count your blessings every day for the opportunity to supervise and manage such a wonderful staff?  Hopefully, your...

Handling the Flow of Information To, From, and Among Your Employees

How do you improve employee engagement and alignment within your practice? Do you find your command and control approach not working? Would you believe it is as simple as having a conversation leveraging four essential attributes that form a single integrated process...
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