Testimonials
VBA is veterinarian-owned and operated, as well as veterinarian-approved.
Rave Reviews for VBA
“The team at VBA is absolutely unmatched! They have helped me through every aspect of opening my veterinary clinic, from concept and partnership considerations to lease negotiations to contracts and our impeccable employee manual. I call on them regularly with every new challenge we face, and I know I will receive sound advise (whether it’s what I want to hear or not). I highly recommend them to anyone in our profession, no matter what stage of your career.”
“I was recommended to VBA by a veterinary friend who had a CE class with Just Ask Jan that I used for my CS. Through Jan, I met Dr. Charlotte Lacroix and the Team at VBA, working with Kellie on an HR incident. As a small practice, it was reassuring to work with such a competent, thorough, prompt, and friendly person that gave me the confidence I needed to deal with the situation at hand. I highly recommend for any questions big or small with HR issues or questions. Very fast turn around time and great communication”
“I started my own ophthalmology practice in 2023. Prior to taking the leap, I consistently read and was repeatedly told that the strength of your advisory team set the trajectory for the growth of your business. They could not be more accurate. I first heard of VBA and Dr. Lacroix through colleagues in the field. When I began looking into creating our employee handbook, I ordered a template authorized by Dr. Lacroix and Kellie Olah. The repeated recognition of Dr. Lacroix’s name prompted me to reach out to VBA in hopes of getting help with the handbook and it led to so much more than I could’ve hoped. Dr. Lacroix and Kellie were not only invaluable resources for the handbook but Dr. Lacroix provided me with brilliant advice and guidance in some of the most nerve-wracking and crucial decision-making situations I have ever been in. I truly feel they are the strongest legal team in my corner which has, thus far, set us up for an incredible trajectory for our business.”
“I wanted to share what a great experience I had with VBA, in particular Kellie Olah! We had a very serious, workplace culture issue! Kellie and VBA were a tremendous help in advising and guiding, discussing, and reviewing legal, financial, and cultural ramifications of various options. But what I greatly appreciated, was the very personal care provided by Kellie and VBA, in that we are human beings…and even though we work and live with laws, statutes, and regulations…we are human, and it is so appreciated to be “heard.” Kellie and VBA took the time to listen and best help to strategize, while balancing legal/financial implications, with human/personal objectives. Can’t give VBA a better review and would recommend VBA without hesitation.”
“I have known and worked with Dr. Charlotte Lacroix at Veterinary Business Advisors for many years and many issues including employment contracts and most recently succession planning and sale of my practice. Her expertise, experience and attention to detail prevented so many of the problems I hear about in similar transactions that I can’t recommend Dr. Lacroix highly enough.”
“Dr. Lacroix and staff paid close attention to my documentation. They provided immediate recommendations to settle my dispute. Felt valued and secure with Dr. Lacroix and staff even though our communication was either by phone or email. I appreciated the fact that Dr. Lacroix was not only a doctor of Juris Prudence but also a DVM. Because of this, she was able to understand and help me from a veterinary perspective. DVM’s if you need a lawyer up! Dr. Lacroix is the way to go!!”
“I was working with another veterinary-specific attorney for a practice acquisition and had an experience that really soured me on the person and made me even more distrustful of lawyers than I already was. A colleague and mentor referred me to VBA, and it was a complete 180 from what I had just dealt with using the other attorney. What I loved most about Dr. Lacroix is that I feel like she really had my back. She and contract attorney Katie informed me of things during my startup journey that I had no knowledge of that the other professionals I was working with were less than forthcoming to tell me. From lease negotiations to business entity formation to employee handbook development, I have felt like I had friends at my side the entire way opening my very own practice. I continue to use them for human resources guidance (hi Kellie!!!) and refer EVERY veterinary professional seeking legal advice to this office. Do not hesitate to use their services!”
“I began using VBA’s services when I started my own business as an independent contractor. They set up a contract for me and were an indispensable resource when I was first getting started and had many questions. As my business grows and changes, I feel confident knowing that I have a solid foundation and that I can continue to use them as a resource. Dr. Lacroix and Kellie Olah are extremely knowledgeable and helpful and I would recommend them to anyone.”
“Very helpful, prompt, and responsive to our needs.”
“It is always an absolute pleasure working with the VBA team. I am always guaranteed a timely response to my emails or phone calls. We have used VBA as a mediator between our veterinarians regarding the topic of VCPR & medication refills. They have also helped us with associate veterinarian contracts to ensure we are maintaining the upmost compliance and support for our small businesses. It is a relief knowing that we have a relationship with VBA so that if we encounter any challenge we have a very capable team to support us! Thank you VBA team!”
“Veterinary Business Advisors has been paramount to our aspirations and achievements in the veterinary field. From everyone on the team who is so detailed – Isaac, Lysa, Kara – you know you are in great hands when you ask them for assistance or need to communicate with Dr. Lacroix and Kellie. We have known Dr. Lacroix and Kellie for many many years now – first from teachers to us while we were in veterinary school, then as leaders to us in contract negotiations as veterinary associates, and now as meaningful mentors to when we have opened our own veterinary clinic. Dr. Lacroix and Kellie truly go above and beyond in every step, no matter the variety of our needs and we always feel confident that we are getting the best recommendations and they are worth every penny. We highly recommend the entire VBA team! They are fantastic!”
