WHAT WE DO

At VBA, we listen. We troubleshoot. We strategize. We talk straight.

We do it all.

We prevent molehills from becoming mountains. We coach. We help veterinarians, associates and practice managers sleep at night. And, ultimately, we help veterinary practices succeed.

As a one-stop resource for legal, human resources and practice management expertise, VBA provides a comprehensive range of services tailored to your unique situation. Rely on us for the expert guidance you need in these mission-critical areas:

Counsel to maximize business opportunities

From crafting a one-time contract to serving as your in-house counsel, we’re at your service for whatever level of guidance you need. Our aim is to ensure that your business practices are legally compliant, contracts are ironclad, and risk is minimized. You can turn to us for:

  • Buying, selling, merging and dividing practices
  • Associate contract negotiations including compensation and benefits structuring
  • Business startup and succession planning
  • Non-compete design, negotiation and settlement
  • Partnership formation, expansion and dissolution
  • Malpractice, state board proceedings and settlement negotiations
  • Responding to client quagmires
  • Veterinary facility and practice equipment leasing
  • Issues unique to large and multi-specialty practices
  • Navigating complexity of employment law
  • Bank loans, mortgages and real estate issues
  • Corporate, private equity and management agreements
  • Expert witness reports and testimony


Human resources expertise to attract and retain top talent

For your practice to thrive, it’s imperative you build and retain a strong team while complying with today’s daunting federal, state and local laws. If the size of your practice doesn’t warrant a full-time HR person, you can cost-effectively outsource this function to VBA. You can retain us as needed to develop and implement necessary policies, procedures and programs through:

  • Recruiting, onboarding and managing managers
  • Paraprofessional job descriptions, compensation and benefits structuring
  • Developing and tailoring employee handbooks, policies and standard operating procedures
  • Employee and management coaching
  • Performance management, motivation and accountability
  • Facilitating communication challenges, conflict resolution and employee exits
  • Navigating the employee lifecycle including recruiting, maintaining and terminating
  • Industry-leading HR products and toolkits
  • HR legal and best practice compliance assessment


Business resources to improve your practice operations

With our experience and connections in the veterinary industry, we have a robust network of trusted advisors we can mobilize to help you implement today’s best business practices in your practice. These additional resources include:

  • Management and operations professionals to optimize workflow and productivity
  • Marketing and public relations experts to help you attract clients, retain them and grow your practice
  • Veterinary financial analysis including appraisals, feasibility, and cash flow/profitability projections
  • Practice brokers and executive recruiters


Education to enhance the knowledge of your team

Dr. Lacroix travels extensively throughout the year, delivering powerful and informative presentations at dozens of veterinary practice conferences and conventions. Please see our Speaking Calendar to view a list of upcoming dates of where Dr. Lacroix will be speaking. In addition to these speaking engagements, VBA also offers customized retreats along with lectures and continuing education programs.

  • Lectures, workshops, webinars, interviews and continuing education seminars
  • One-on-one coaching empowerment sessions
  • Customized practice retreats

 

 

But don’t just take our word for it!

Read what our clients have to say


2020

Virtual Veterinary Care Summit
Dr. Charlotte Lacroix

August 18, 2020
Speaking Topics:
Key Issues and Insights the VCPR

Vet Partners Mid Year Meeting
Dr. Charlotte Lacroix

August 26, 2020
Speaking Topics:
The New Age of Telehealth Panel Discussion

AAEP
Dr. Charlotte Lacroix

December 5- 9, 2020
Speaking Topics:
Corporate Consolidation: What you should know
Contract Negotiations for Employers and Associates
Human Resource Dilemmas/Coaching Employees


2021

VMX
Dr. Charlotte Lacroix

January 16-20, 2021
Orlando, FL
Speaking Topics:
Contracts in Veterinary Medicine
Employee Policy Snafus
Drug Laws: What's New
Practice Transitions

Veterinary Management Group 62
Dr. Charlotte Lacroix

April 12-14, 2021
Las Vegas, NV
Speaking Topics:
HR

Veterinary Management Group 29
Kellie Olah, CVPM, SPHR

April 20-23, 2021
Jackson Hole, Wyoming
Speaking Topics:
HR

Veterinary Management Group 61
Dr. Charlotte Lacroix

April 23-24, 2021
Charleston, SC
Speaking Topics: TBD

Western Veterinary Conference
Kellie Olah, CVPM. SPHR

September 6-9, 2021
Las Vegas, NV
Speaking Topics:
Optimizing Millennial Success and Introducing Generation Z
Employee Manual Snafus
Managing Conflict in your Practice - Workshop

VMG-65: Atlanta, Georgia
Dr. Charlotte Lacroix

October 21-22, 2021
Speaking Topics:
Managing Risk, Human Resources: Hot Topics

VMG-37: Las Vegas, Nevada
Kellie Olah, CVPM, SPHR, SHRM-CP

November 13-14, 2021
Speaking Topics:
Human Resources: Hot Topics, Recruiting and Retaining Talent, Conflict Resolution, New Employment Issues Facing Practices

AAEVT: Nashville, Tennessee 
Dr. Charlotte Lacroix

December 4-7, 2021
Speaking Topics: Keeping Your Practice Out of Hot Water, Understanding Personal/Net Worth is More Than Finances

 

 

Let's hear from the audience...

"Dr. Lacroix is one of my favorite speakers!!  She presents current legislation as it relates to our industry in a language that is practical and easy to understand."

-Pamela L. Fabian, MSW, CVPM, ACVC Attendee

"Dr. Lacroix was a great speaker and so easy to engage with. She is warm and personable yet top notch in her area of expertise and very professional. She gave real life examples to relate the information. She tailors the conversation to meet the needs of the group. She was capable of answering what seemed like any question with great depth and knowledge. 8 hours of lecture flew by... I would highly recommend her!"

-Cindy Sandefer, Sand Road Animal Hospital. LLC, ACVC Attendee

"Thanks for a presentation that was informative and motivating. I'm already implementing some of the strategies discussed at the Midwest Veterinary Conference. I can really appreciate your dual perspectives from the legal and veterinary viewpoint."

-Dawn Smith, MWVC Attendee

"I attended Dr. Lacroix's lectures at VECCS 2018 in New Orleans. She was a very engaging speaker with a wealth of knowledge. Having both a veterinary and legal background certainly gives her a clear perspective on how laws and regulations translate into a clinic environment. I felt the information given at the lectures was applicable and valuable, and I left with great information and ideas to take back to my clinic!"

-IVECCS Attendee

"Really appreciated Dr Lacroix's informative and eminently implementable points on HR and avoiding legal mistakes with my medical team! I'm heading straight home to correct my team manual, using the simple heuristics that Dr Lacroix shared with our group.  Many thanks for an interesting and highly useful talk!!"

-Agate Bay (owner), VMG Meeting Attendee

"Sitting in Dr. Lacroix’s presentations were nothing less than eye opening! What I thought would be a boring talk on the law, liabilities, and veterinary medicine turned out to be an enlightening venture navigating through situations I thought I  covered after 30+ years in practice.  While for a short moment  I felt defeated and slightly depressed , it was only for a short moment. Her motivation, explanations, and recommendations for corrective measures got me in gear to rethink current policies and procedures at my hospital, update my employee manual and other documents, and re-educate my staff regarding many of the issues she discussed. Each staff meeting will address many of these issues and become a permanent part of our agenda.  I have a thriving and successful practice and want to keep my risks at a minimum. She was refreshing and enlightening.  Thanks for the boost!"

-Dr. Davis, DVM

"I had the pleasure of attending Dr. Lacroix's lecture session titled "A Manager's Role in Veterinary Ethics" last week. I am new to the veterinary field. My past 10 years experience has been in human medical management. Dr. Lacroix's session was interactive, encouraged audience participation, and really made me think about the dilemmas that come up in veterinary medicine; dilemmas that would not come about in human medicine. I met some amazing managers and had very productive interactions in this session. If you ever have the opportunity, attending one of Dr. Lacroix's sessions will be time well-spent."

-Holi Lederer, PM, Santa Clarita, CA

"Dr Lacroix presented an excellent lecture at the IVECCS Meeting in NOLA regarding corporate buyouts in veterinary medicine. She is an extremely knowledgeable and vibrant speaker and very easy to listen to. The information was excellent and extremely worthwhile especially at this time. Kudos and well done Dr Lacroix."

-IVECCS Attendee

"Dr. Lacroix’s Ethics lecture was the most vibrant and interesting session I attended at the VHMA this year. She is such a great speaker and engages with the audience, keeping your attention the whole time. What I loved most about the content was that she gave puzzling scenarios for us to work through with multiple issues that would twist the case even further. It really brought to light what could possibly happen at our practices and where our current holes in protocol are that need plugging."

-Marian Rowland BS CVPM

"Dr Lacroix presented an excellent lecture at the IVECCS Meeting in NOLA regarding corporate buyouts in veterinary medicine. She is an extremely knowledgeable and vibrant speaker and very easy to listen to. The information was excellent and extremely worthwhile especially at this time. Kudos and well done Dr Lacroix."

-IVECCS Attendee

"Dr. Lacroix’s lecture at the VHMA Annual Conference was excellent. She is interesting, engaging and an expert in her field. Her high degree of knowledge regarding HR, Law and Ethics is evident but she presents in a way that is relevant and accessible to all levels of management. I enjoyed how much Dr. Lacroix encouraged participation and audience feedback and tailored her presentation to audience questions. Within days of the conference ending, I received the promised supporting information from the lecture and am able to review and begin to implement while the information is still fresh in my head! I would love to see Dr. Lacroix speak again!"

-Joanne Graham, CVPM

"I attended Dr. Lacroix's lectures at VECCS 2018 in New Orleans. She was a very engaging speaker with a wealth of knowledge. Having both a veterinary and legal background certainly gives her a clear perspective on how laws and regulations translate into a clinic environment. I felt the information given at the lectures was applicable and valuable, and I left with great information and ideas to take back to my clinic!"

- IVECCS Attendee

Get In Touch

Address | 1 Washington Drive, Whitehouse Station, NJ 08889

Phone | 908-823-4607

Email | info@veterinarybusinessadvisors.com

 

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