Implementing Veterinary Telemedicine

Abstract In face of COVID-19 outbreak, there is a rapidly increasing demand for digital transformation to bridge that gap on social distancing. In both human and animal health care, telehealth has become a gold-standard solution to optimize delivery of medical care to...

Free Webinar: Maintaining the Human-Animal Bond in Telemedicine

There are many challenges facing the veterinary profession and an estimated 30 to 40% of pets never see a veterinarian for care. In this segment Dr. Charlotte Lacroix, DVM, JD discusses how telemedicine can serve to connect veterinary professionals with pet owners as...

The VCPR and Telemedicine

Introduction Today’s consumers, especially those from—or younger than­—the Millennial generation, want the convenience of fast, easily accessible information and they have the same high expectations when it comes to the delivery of health care. Telemedicine is an...

Telemedicine: From Your Exam Room to Their Living Room

It is the year 2025. You are sitting in your office and your certified veterinary technician (CVT) has just video conferenced you from the living room of a longtime client of yours. The patient in question is Willow, a 7-month-old female spayed Mastiff with an area of...

Client Etiquette for Veterinary Client Service Representatives

Abstract Veterinary client service representatives (CSRs) play an integral role in the logistical functions of clinics, offering up first impressions for clients and serving as the liaison between the client and the main medical staff. Consequently, CSRs are more...
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